No Workplace Bullies

Civility Partners, LLC
4876 Santa Monica Ave., Ste. 122
San Diego, CA 92107
ph: 619-454-4489
Catherine@CivilityPartners.com

Employers

Why do you care about workplace bullying?

Bullying is fostered by your organization.

Your organization's culture, the management styles of your leaders and supervisors, and ineffective internal communication are all things that may be fostering bullies in your workplace.

Internal communication flow is disrupted.

As victims circumvent interactions with bullies or avoid asking questions where answers are needed in order to do their job effectively, things stop getting done right.

Your company bottom line is affected by the workplace bully.

Victims of bullying feel anxiety, discouragement and humiliation (and that’s just the beginning) which translates into eroded job attachment and reduced job satisfaction. This means both lower quality work product and reduced productivity, and high absenteeism and turnover. And this is just the beginning. Read our whitepaper for more on this.

Is there bullying in your workplace?

Does your organization have a positive culture or an aggressive culture? Answer the following questions to find out*:

1. Does your organization acknowledge or give public awards for demonstrating empathy, openness to feedback or effective communication skills?	Yes	No
2. Do items such as, “Demonstrates excellent reflective listening skills and an ability to outwardly exhibit cognitive comprehension”, and “Motivated to appropriately respond to internal and external communication from all levels” appear in your job descriptions?	Yes	No
3. Are the behaviors listed in question 2 tied to performance rewards?	Yes	No
4. Do company meetings start with an open forum, where free thinkers, innovators and commentators are allowed to openly share ideas, thoughts, questions, and concerns?	Yes	No
5. Do your employee satisfaction survey ask employees if they are satisfied with internal communication flow and with the communication of their superiors?	Yes	No
6. Do employees seem to be honest and open with each other?	Yes	No
7. Are contributions to organizational processes encouraged by employees at all levels?	Yes	No
8. Are bonuses and other rewards directly related to evaluations of communication and interpersonal skills from other employees and customers?	Yes	No
9. Do questions about communication and interpersonal skills appear in your 360° reviews?	Yes	No
10. Is your organization committed to employee professional and personal growth?	Yes	No
11. Does your organization talk about, emphasize, and champion a culture of respect and civility?	Yes	No
12. Have you received reports from employees that other employees are harassing them?	Yes	No
13. Do you have any employees who were once high producers or valuable contributors now receiving employee evaluations claiming they are not performing their jobs effectively?	Yes	No
14. Is there unhealthy organizational competition?	Yes	No
15. Is your organization going through any major changes (e.g., downsizing, restructuring)?	Yes	No
16. Have you noticed one particular department or team has higher absenteeism than other departments or teams?	Yes	No
17. Do you have high turnover, or at least high turnover in new employees?	Yes	No

If your answers to questions 1-11 are no, and your answers to 12-17 are yes, then it is very likely you have aggression and negative behaviors in your workplace. Consider finding ways to change your organizational culture to one that is safe and healthy. Remember that bullying is not a simple case of a bad behaving employee - it is systemic and to change it requires the commitment of management.

*This questionnaire is generic and not meant to replace a communication audit or culture assessment.

Click on our Services tab to find out how we can help.

“I had the pleasure of working with Catherine this past April when she agreed to come on campus to present her “No Workplace Bullies” workshop to a group of Grossmont & Cuyamaca College staff members. Her workshop was thorough, informative, and entertaining. Catherine was a professional to work with and a confident, compassionate, and dynamic presenter. She was very well-received by her audience and was given excellent remarks on our evaluation forms. In fact, we liked her so much we are planning on a Part II!”

Katie O’Leary, Professional Development Academy, Cuyamaca College

Benefits of a Healthy Workplace

Motivate, inspire and develop engaged employees
Prove you are dedicated to providing a safe and healthy work environment for employees
Develop a culture that values internal relationships and invests in employee individual success
Increase employee retention and reduce turnover
Reduce absenteeism and medical leaves
Minimize workplace politics
Improve communication among staff and managers
Protect your company's reputation and even obtain positive press about your workplace practices
Increase the quality and quantity of work product
Reduce workplace stress
Improve health of employees
Improve health of the organization
Stop wasting time on employees who are dragging down the rest
Look forward to coming to work and know your staff does too
Attract better talent
Reduce workers comp claims and minimize litigation

What can you do?

Communication presents an opportunity to make deliberate culture shifts and can be used strategically to do so. Managers, leaders, executives and the people in charge, by virtue of having the ability to create rules and policies, perform employee evaluations, lead staff meetings, dictate workload, and act as an organizational example and internal spokesperson, have the power to negotiate, strenghten and deliver a tactical culture to the workplace.

Download the articles, worksheets and assessments below for more information about bullying and how to eradicate from your workplace.

Check out www.CivilityPartners.com for more information about how we can help and the services we provide.

Featured Article in HR Times: 7 Steps to a Bully-Free Workplace

Assess the Cost of Workplace Bullying with this worksheet

Corporate Culture Assessment

Respectful Workplace Corporate Policy Template

Featured in Jim Kirkpatrick's eNewsletter: Successful Learning Organizations Understand the Power of Positive Workplaces

Read my blog for more information about bullying and how to eliminate those behaviors from your workplace.

Webinar: Understanding & Eradicating Workplace Bullying (in partnership with Vianova. Click the link, and scroll down about half-way to locate our webinar. Cost is $25.)

Need convincing that workplace bullying is damaging to your employees? Check out this website, full of documentaries about targets and their experiences being bullied.

Bully news Click here to sign up for our e-news and receive monthly tips and information about workplace bullying.

"The reviews for Catherine's workshops have been fantastic, and we are lucky to have her as part of the Nonprofit Management Solutions family!! Participants enjoyed her interactive training style and the coping strategies she offered. Workplace bullying is certainly a much needed topic."

Serena Ngo, Training Coordinator, Nonprofit Management Solutions

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Civility Partners, LLC
4876 Santa Monica Ave., Ste. 122
San Diego, CA 92107
ph: 619-454-4489
Catherine@CivilityPartners.com